Every e-bike in the MyEbike range. New models, all-terrain, cargo, folding, and...
Broken bike?
Bring it in.
We repair any e-bike — not just the ones we sell. Diagnostics up-front, fixed labour rate, no surprise invoices. Most common issues (brake service, flat tyre, motor error) turn around in a day. Big jobs get a written quote before we start.
Delivery rider in Brisbane? Rent-to-own from $69/wk →
Labour rate is $120/hr, billed in 30-minute increments. Parts are charged at standard retail. You get a written quote before we start anything above $150.
Flat tyre, chain re-seat, brake cable tweak, front light issue, one-off on-the-spot fixes.
Most failures that need diagnostics + a specific part swap. Quoted upfront after inspection.
Crash damage, full motor replacement, hidden wiring faults, restoration. Written quote before anything starts.
Walk-ins are fine for quick fixes (puncture, brake tweak, diagnostic). For anything that needs parts or more than 30 minutes of bench time, book ahead — we're usually at capacity Mon/Fri and most Saturdays.
Bosch (all generations), Shimano EP8, Yamaha, Ananda, Bafang, and a handful of less common systems (Mahle, Specialized 1.1/1.2). If yours isn't listed, email us — 9 times out of 10 we can still help.
Depends on the pack. Rough ranges: mainstream 36V 10–13Ah packs $450–$750. 48V 14–20Ah packs $650–$1,100. Mid-drive custom packs (Bosch, Shimano) $850–$1,400. We only fit OEM or equivalent quality — no cheap rebadges.
Yes, with two caveats: you waive our standard parts warranty (the manufacturer's covers you directly), and the labour rate still applies. If the part turns out to be the wrong spec, you pay for the diagnostic time.
Yes. We'll give you a written quote with an itemised breakdown, photograph the damage for the claim file, and bill the insurer directly if they agree up-front. Quotes are free for insurance work.
