Every e-bike in the MyEbike range. New models, all-terrain, cargo, folding, and...
Ride it hard,
we keep it running.
Every MyEbike owner gets workshop access at our Fortitude Valley shop. Pick a service tier below, then call (07) 3161 7336 or chat with us in the bottom-right to lock in a slot. If you bought the bike from us, you know the people fixing it.
Emergency mid-shift? Walk-in service at the Valley →
All servicing happens at our Fortitude Valley workshop. Drop-off is free; pickup / drop-off service is a flat $150. To book, call (07) 3161 7336 or message us via the live chat in the bottom-right.
Quick safety pass before a big ride, at the start of the season, or after a crash.
Our recommended 6-monthly service for commuters riding 4+ days a week.
Full strip-and-service for bikes you ride all day, every day (delivery riders, long-haul commuters).
Most services done within 3–5 business days. We'll text you when it's ready.
We stock the original manufacturer parts for every bike we sell. No grey-market knockoffs.
Every repair is quoted before work starts. If the number changes mid-job, we call you first.
If you're on a Rent-to-Own plan, you jump the queue. Bike back on the road, fast.
Yes, for most common e-bike motor systems (Bafang, Bosch, Shimano EP8, Ananda, Yamaha). We don't service heavily customised or discontinued systems where parts aren't available — we'll tell you up front if that's the case.
Commuters: Silver service every 6 months or 2,000 km, whichever comes first. Delivery riders: Silver every 3 months or 3,000 km, Gold once a year. Weekend riders: Bronze yearly, Silver every 2 years.
A service is scheduled preventative work at a fixed price. A repair is diagnosing and fixing a specific fault (broken spoke, motor error code, flat battery cell) at a per-hour rate. If we need to diagnose the fault before we can quote it, a $60 inspection fee applies — and is credited back to you if you approve the repair. See the repairs page for pricing.
Yes, Saturdays 9am–4pm. Sunday is mostly rider pickups, but we take emergency repairs if you're mid-shift. Book ahead — weekend slots go fast. Call (07) 3161 7336 to lock in.
Yes — we'll pick up and drop off your bike for a flat $150 service fee within metro Brisbane. Outside metro Brisbane, drop-off at the Fortitude Valley shop is your best bet (free). Call (07) 3161 7336 to arrange a pickup.
